Switchboard Solutions for Lync & Cisco CallManager

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Telesnap products stand for high quality switchboard solutions. The key tasks of modern operators are not only the fast distribution of calls but also the management of various information.

Simple Conception

The software has been built to offer your employees an application that is easy to handle and has a clear layout. Throughout the development process, the specific needs of Swiss operators had been considered and implemented. The result is the switchboard solution which is the most frequently installed software for the Cisco Unified Callmanager.

Call Information

Telesnap's operator workplace shows the correct and complete call status at any time, that is to say information regarding the status of the call and its destination. The direct integration of calendar information presents a huge advantage for operators to offer additional high quality services to their clients.

Multi-client Capability

Telesnap operator software is multi-client capable, this means that several main numbers can be handled at different locations. Location specific information is shown as well as corresponding messages played and opening times considered.

Supports Visually Handicapped Operators

Telesnap PM workplaces can easily be adapted for visually handicapped operators. Recos IC has vast experience in this area and is looking forward to supporting you.

For further information:

Switzerland: This email address is being protected from spambots. You need JavaScript enabled to view it.
Germany: This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone: +41 55 451 05 80

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Contact Germany

 

RECOS IC Deutschland GmbH

Hirtenbichel 28

DE-Immenstadt

 

Email general: request@recos-ic.de

Email sales: sales@recos-ic.de

 

Telephone:

Fax:

 

Chief Information Security Officer:
Joe Koller - joe.koller@recos-ic.ch